Leading Design for a Compassionate World.

Leading Design for a Compassionate World.


Design Strategy


Design Research


Design Education


About me


I am an Independent Design Strategist.

Since the late nineties, I’ve been immersed in the global design community. This has given me a breadth of experience, and I am especially proud of my breakthrough work in organizational strategy, ethnographic research and design education.

For the past ten years at Carnegie Mellon University I educated and mentored more than 500 undergraduate and masters students, and worked with industry partners to train corporate executives in Human-Centered Design. I continue to speak at a variety of corporate events and conferences, as a unabashed Compassionate Design™ evangelist.

I directed the Masters Program in the Human-Computer Interaction Institute (HCII) and taught a Capstone Project Course, partnering with 12 different corporate sponsors a year, like Panasonic, Expedia, Bank of America, GE Healthcare, 3M and NASA.

Prior to Carnegie Mellon, I worked for large software firms, small design firms and also co-founded a boutique firm, Fit Associates, LLC. Clients included Microsoft, Comcast, Whirlpool and Philips, among others.

Thank you! Yes, of course!
I would love to speak at your event.


Some projects need more person power, so I’ve cultivated a ‘deep bench’ of experienced freelance designers, researchers, developers and strategists. Specific partners are chosen based on project goals, timeline, and scope.


Excited to hear from you!

Name *