leading design

for a compassionate world

 
 

Let’s take everything we’ve learned
from nature, from history and from each other.

Let’s create a new future that is healthy, equitable, joyful and free.

Together, we can Lead the way to a
Compassionate New Beginning.

 

Design Strategy

 

Design Research

 

Design Education

 
 
 
 

About me

 
 
 


I am a Design Strategist.

I help industry leaders design innovative futures for their customers and organizations with a deep focus in
human experience. I am especially proud of my breakthrough work in organizational strategy, ethnographic research and design education.

Most recently I spent two years as a change agent in the healthcare industry. I am a transformational servant leader who challenged the organization to think differently about the clients and partners they serve. Together, we co-created a set of products to help physicians bring calm to their day, become more efficient in their work, and care more holistically for their clients and patients.

My 20 years in the design community has given me a breadth of experience in human-centered design, ethnographic research, usability evaluation, concept development, experience, interaction and interface design, rapid prototyping, team process development, and service design.

I have a long history with Carnegie Mellon University.  I have spent a decade teaching in the Human-Computer Interaction Institute (HCII) and facilitated Executive Education at the Tepper School of Business. I also directed the Masters Program in the HCII and taught a capstone course with 12 different corporate sponsors a year. I worked with industry partners like Panasonic, Expedia, Bank of America, GE Healthcare, Cleveland Clinic, 3M and NASA.

Prior to Carnegie Mellon, I worked for large software firms, small design firms and also co-founded a boutique firm, Fit Associates, LLC. Clients included Microsoft, Comcast, Whirlpool and Respironics/Philips among others.

PARTNERS + COLLABORATORS
Some projects need more person power, so I’ve cultivated a ‘deep bench’ of experienced freelance designers, researchers, developers and strategists.

Thank you! Yes, of course!
I would love to speak at your event.

 
 
 

Excited to hear from you!